How Do You Find a Human at Google?

Business lady biting Laptop by Ambro

Business lady biting Laptop by Ambro

Lots has been happening in my world since my last blog the beginning of January.  Most of it not good.  The worst is grieving a dear friend of mine.  It has just been a little over a month since her passing.  We all need to take time to grieve and focus on the priorities of life during a mourning period.

Another unexpected and frustrating situation has been the hacking of my email and other internet issues.  We have become so dependent on technology that when life throws us a curve ball, we need to be prepared.  Thankfully, my college degree is in marketing BEFORE the internet was even more than a concept (not showing my age:) 

Apparently, even as a paid customer, finding help at Google is a challenge.  It took me more than 10 days to find a way to get to a human without having access to the internet.  THEN I was taken to support all over the globe even though the headquarters is in California.  I finally got a person to call me back after spending almost an entire day on the telephone.  BUT I am waiting for my patience to build back up before calling them back.

So please be patient with me and if any strange emails from me have come into your inbox, please let me know.  I will hopefully have the situation all resolved before the beginning of next month so can blog about something related to my mission.



A Time to Grieve

This past month has been a difficult one for me.  My eldest sister, Kathleen, recently passed away.  She lost her battle with cancer on August 4th.  She was an amazing woman.  I looked up to her as my big sister. She was a retired reading specialist and businesswoman with a zest for life.  She had great dedication to her family.  

Losing a loved one is never easy.  Everyone has to grieve when a loved one dies but the process is different for each person.  Thankfully, it was only in the last month that she had a tremendous struggle in her battle.  Since she did not live in close proximity to me, I didn't get to spend as much time with her as I would have liked.  Despite the geographical distance, her love and strength were always with me. 

Although I did not arrive in time for her passing, I have reassurance from loved ones, who were with her in the end, that she had a prayerful and peaceful transition.  Because of my faith, the faith of my sister, Kathleen, and the faith of my family, I have a peace that I would not have otherwise.  Although the grieving continues, I will cherish the memories and the love that will forever be with me. 

As difficult as it is, grief is a part of life that we all face at some point.  Regardless of the circumstances, we must accept it.  I am thankful that I am able to have peace in the midst of the tears.